Patients

• During Your Stay

  Available amenities during your stay at Charlotte Hungerford Hospital
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• Patient Relations

  Patients play an important role in their healing process. At Hartford HealthCare, our providers partner with patients to ensure optimal wellness. This page has important tools for patients and caregivers like you, to help take control of your health.
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• Patient Rights & Privacy

  You and Hartford HealthCare are partners in your medical care, and the Hartford HealthCare partners encourages your active participation in your care.
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• Statement of Non-Discrimination

  Hartford HealthCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
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• Preparing for Discharge

  When you are preparing to leave the hospital, a nurse, case manager, social worker, or discharge planner will help plan your follow-up care.
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• Organ Donation

  If a patient meets the criteria for organ or tissue donation, the option of donation is discussed with the patient’s next of kin.
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• Patient Portal Gateway

  The Charlotte Hungerford Hospital “MyHealth” and the CHH Multi-Specialty “Patient Portal” give patients secure online access to patient information, the ability to manage their healthcare, and help communicate with their healthcare team.
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• Care Management & Social Services

  The CHH Social Services Department plays a key, and increasingly important role in managing the patient’s care throughout their hospitalization and after care.
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• Medical Records

  How to obtain a copy of your Medical Records from Hartford HealthCare.
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• MyChartPLUS

  MyChartPLUS is a web-based tool that securely connects you to your CHH Hospital Records 24/7, giving you access to vital information that will help you make better, more informed decisions regarding your own health.
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• Support Person Policy

  Patients with disabilities who receive care at a Hartford HealthCare hospital may have a designated support person present with them to support their disability needs.
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Visitors

• Amenities

  A list of amenities available for visitors of Charlotte Hungerford Hospital
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• Transportation & Lodging

  Information on public transportation and nearby lodging
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• Visiting Hours

  For exceptional circumstances, special arrangements may be made with the nursing staff.
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• Maps & Directions

  Find one of our locations and their driving directions 
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Billing & Insurance

• Online Payments

  Conveniently pay a bill online
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• Financial Assistance & Billing
  

  The Charlotte Hungerford Hospital is committed to providing quality health care services to everyone, regardless of financial need..
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• Provider Based Billing FAQ
  

  Patients are advised to review their insurance benefits or contact their insurance provider to determine what their policy will cover and identify any out-of-pocket expenses.
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• Price Transparency
  

  Get an estimated charge amount for most procedures or other services at each Hartford HealthCare hospital.
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