Patient Portal Gateway

IMPORTANT NOTICE

Charlotte Hungerford Hospital (CHH) Medical Record Online Portals are CHANGING OCTOBER 1st, 2019!

As part of our commitment to providing you with the highest quality care and the best possible patient experience, CHH will be introducing a new online medical health record portal called MyChartPLUS.

Beginning October 1, 2019, this new option will REPLACE the existing “My Health Portal” used to access records of hospital visits and the “MedFusion” Multi-Specialty Portal used to access patient information from participating CHH practice providers.

Some of the new options include:

  • New Benefits and Services - The new MyChartPLUS will offer all of the same features as the current portals, and introduce many new options. Patients will be able to make appointments, pay bills, view account balances, update home and work addresses, request prescription refills, communicate with healthcare providers, and view care at CHH as well as other HHC locations. Records available include discharge summaries, consults, provider notes and test results.

  • One Convenient LOGIN - Patient medical information from the two existing portals will be combined so patients will only need to log into MyChartPLUS to view both their hospital and physician/provider medical records.

  • Medical Information History – Records in MyChartPlus will include CHH records from 2016 to present. If you require medical records prior to this date, please visit or call CHH Health Information Management located at Radiology Reception on the 1st floor or call 860.496.6655 to obtain information on how to place a request for records.

  • Easy Enrollment - You can sign up for the new portal now if you have already been seen by an HHC provider or GoHealth Urgent Care Center to be ready for the transfer October 1st.


How to enroll in MyChartPLUS:

Prior to October 1st (Self Enroll)

  • Go to mychartplus.hhchealth.org.

  • Choose the “Sign Up Now” button.

  • On the far right of the screen, click “No Activation Code? Sign Up Online.”

  • Enter information name, address and date of birth. If the information entered matches what CHH has on file for you, you will be allowed to complete self-enrollment. If the system cannot verify your identity using the information entered, you may need to contact technical support to complete your enrollment by 860.972.4993.

After October 1st, 2019 (Using Activation Code)

If you have received an activation code, enroll as follows:

  • Go to mychartplus.hhchealth.org and click the “Sign Up Now” button.

  • Follow the prompts on the screen to enter your activation code, zip code, and date of birth.

Activation Code (15 digits) - You can obtain this code during your hospital visit, from your After Visit Summary, or from your bill. Note: You only need one access code. If you see more than one doctor, just use the code given the first time you have a visit scheduled.


Need Technical support?

The MyChartPLUS technical support center is happy to assist you with enrollment questions and assistance. Their hours are 8 a.m. to 4:30 p.m., Monday to Friday except for holidays.

Please call 860.972.4993 or email mychartplussupport@hhchealth.org.


For your current health information, you can still access the portals below.

MyHealth Portal

CHH MyHealth

Get secure access to information on medical care you have received from Charlotte Hungerford Hospital

  • View test results
  • View appointments
  • Get health summaries

Multi-Specialty Patient Portal

CHH Multi-Specialty Patient Portal

Request appointments, order prescription refills, and ask questions from care your have received the following CHH service providers:

  • CHH Adult & Pediatric Urology
  • CHH Diabetes & Endocrinology
  • CHH Ear, Nose & Throat
  • CHH Neurology
  • CHH Foot Center
  • CHH Primary Care
  • CHH Pulmonary & Critical Care